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Types of property valuations in Australia and how they affect your home loan

A person holding a lens over the model of a house representing the title 'property valuations'

Source: Canva.com

What is a property valuation?

A property valuation is an assessment of what your property is worth at a particular point in time. When you apply for a home loan, refinance or access equity, your lender may use a valuation to work out how much it is prepared to lend against the property.

Your idea of what your home is worth may not be the same as the value your lender uses. An online property estimate or a real estate agent's appraisal can give you an indication of value, but your lender may arrange its own valuation when assessing your loan.

Why does a property valuation matter?

Your property valuation can affect:

  • your loan-to-value ratio (LVR)
  • how much equity you may be able to access
  • whether you can refinance
  • the loan options available to you
  • whether Lenders Mortgage Insurance (LMI) may apply

This becomes particularly important when you're refinancing to access equity. For example, you might believe your home is worth $900,000. But if the lender values it at $850,000, your LVR and the amount of usable equity available to you could be lower than expected.

Types of property valuations in Australia and how they affect your home loan

What are the four types of property valuations?

Lenders can use different methods to assess the value of a property. The method they choose can depend on the property, the loan application and the lender's own requirements.

The four common types of property valuations are:

Valuation type

Physical inspection?

How it works

Automated valuation (AVM)

No

A computer model estimates the property's value using available data

Desktop valuation

No

A valuer assesses available property and market information remotely

Kerbside valuation

Exterior only

A valuer inspects the property from the street

Full valuation

Yes

A valuer inspects the property inside and out

Each method provides the lender with a different level of information about the property.

An automated or desktop valuation can be quicker because there is no physical inspection. A full valuation takes a closer look at the property and may be used when the lender needs a more detailed assessment.

What's important to know is that the borrower generally doesn't get to choose the type of valuation. The lender typically decides which method to use based on its lending policy, the property and your loan application.

What is an automated property valuation?

An automated valuation, often called an AVM, uses computer models and property data to estimate the value of a property. There is no physical inspection.

How does an AVM work?

An AVM can use information such as:

  • recent sales of similar properties
  • property location
  • property type and characteristics
  • historical sales data
  • other available market information

The model compares this information to estimate what the property may be worth.

When might a lender use an AVM?

AVMs can be useful when there is enough reliable data about a standard residential property. They can also be much faster than arranging a physical inspection, which can help speed up some loan applications and refinancing assessments.

How accurate is an automated valuation?

An AVM can provide a useful estimate, but it does not physically inspect your home.

This means it may not fully capture things such as a recent renovation, the condition of the property, an unusual layout or features that make your home different from comparable properties. If your property has characteristics that aren't well represented in the available data, your lender may use another valuation method.

What is a desktop property valuation?

A desktop valuation is completed without the valuer physically visiting the property.

Unlike an AVM, however, a desktop valuation is carried out by a qualified valuer, who reviews available information about the property and the local market.

How is a desktop valuation different from an AVM?

The key difference is who is doing the assessment. An AVM uses an automated model to estimate the property's value. A desktop valuation involves a valuer reviewing available information remotely. Both avoid a physical inspection, but they are not the same process.

What does a valuer look at in a desktop valuation?

The valuer can consider information such as:

  • recent comparable sales
  • property details and records
  • location
  • land and building characteristics
  • available market evidence

The quality and amount of information available can affect how confidently the property can be assessed without an inspection.

What can a desktop valuation miss?

Because the valuer doesn't visit the property, they may not see improvements or issues that aren't apparent from the available information. For example, if you've recently renovated the kitchen or added significant improvements, those changes may not be fully reflected in the information being assessed.

What is a kerbside property valuation?

A kerbside valuation, sometimes called a drive-by valuation, involves a valuer viewing the property from outside, usually from the street. There is no internal inspection.

What does a kerbside valuation look at?

The valuer can consider the property's external appearance and characteristics, along with available market evidence and comparable sales.

They may look at things such as:

  • the property's location
  • external condition
  • apparent size and layout
  • land and building characteristics
  • surrounding properties
  • recent comparable sales

What can't a kerbside valuation see?

The valuer doesn't have access to the inside of your home. That means they won't see improvements such as a renovated kitchen, new bathroom or upgraded interiors during the inspection.

If you've spent significant money improving your property, it's worth understanding that an external inspection may not capture everything you've changed.

What is a full property valuation?

A full property valuation involves a physical inspection of the property, both inside and outside. The valuer assesses the property in greater detail and considers its characteristics alongside relevant market evidence and comparable sales.

What happens during a full property valuation?

The valuer may assess:

  • the condition of the property
  • the size and layout
  • the quality of improvements and finishes
  • renovations and extensions
  • land characteristics
  • location
  • parking and other features
  • recent comparable sales

The valuer then uses this information to determine an assessed market value for the property.

When might a lender require a full valuation?

A lender may choose a full valuation when it needs more information about the property before approving the loan. This can depend on the property's characteristics, the loan amount, the LVR, the location and the lender's own policies.

A full valuation may be particularly useful where the property is unusual or there isn't enough reliable information for a remote assessment.

Which type of property valuation will your lender use?

You generally don't choose the valuation method. The lender decides which type of valuation it needs based on its lending policy, the property and your loan application.

Factors that can influence the decision may include:

  • your LVR
  • the loan amount
  • the type and location of the property
  • how much reliable market data is available
  • whether the property is standard or unusual
  • the purpose of the loan
  • the lender's risk assessment

The same property may not necessarily be assessed using the same method by every lender.

Why does a property valuation matter when refinancing?

Your property valuation can have a direct effect on your refinancing options.

Your valuation affects your LVR

Your loan-to-value ratio (LVR) compares your outstanding loan with the value of your property:

LVR = Loan balance ÷ Property value × 100

For example, if you owe $500,000 and your home is valued at $750,000:

$500,000 ÷ $750,000 × 100 = 66.7% LVR

But if the lender values the same property at $700,000, your LVR becomes:

$500,000 ÷ $700,000 × 100 = 71.4%

The lower valuation has increased your LVR even though your loan balance hasn't changed.

Your valuation affects how much equity you can access

This becomes particularly important if you're refinancing to access equity. Suppose you believe your home is worth $900,000 and owe $500,000. You may calculate your usable equity based on the $900,000 value.

If your lender's valuation comes in at $850,000, the amount of usable equity available to you could be lower. The valuation therefore matters not just because it puts a number on your property, but because it can affect how much you can borrow.

What happens if the lender's valuation is lower than expected?

A lower-than-expected valuation can be frustrating, particularly if you have based your refinancing plans on a higher property value.

Why might a lender value your property lower than you expected?

Your estimate may be based on an online property value, a recent agent appraisal or what similar properties have sold for. The lender's valuation may take a different view based on the available comparable sales and the property's specific characteristics.

Other reasons can include:

  • recent changes in the local market
  • limited comparable sales
  • differences between your property and recent sales
  • the property's condition
  • unusual features or layout
  • improvements that aren't reflected in the available information

How can a low valuation affect your refinance?

It can mean:

  • a higher LVR
  • less usable equity
  • a smaller cash-out amount
  • fewer loan options
  • potentially higher costs in some circumstances

For example, if you planned to refinance and access $150,000 of equity, a lower valuation could mean you no longer have enough usable equity to access the full amount.

Can you challenge a property valuation?

You may be able to ask the lender to review a valuation, depending on its process. If you believe the valuation doesn't reflect your property accurately, you may be able to provide relevant evidence, such as recent comparable sales or details of significant improvements.

However, an independent valuation or your own estimate doesn't automatically replace the lender's valuation. The lender decides what valuation it will rely on for its lending decision.

How is a bank valuation different from a property appraisal?

A bank valuation, real estate agent appraisal and online property estimate can all give you an indication of what a property may be worth, but they serve different purposes.

Bank valuation

Agent appraisal

Online estimate

Main purpose

Assess the property as security for lending

Estimate a likely selling price

Provide an indicative value

Who provides it?

Valuer through the lender's process

Real estate agent

Automated model

Used by lender for LVR?

Yes

No

Not necessarily

Physical inspection?

Depends on the valuation method

Usually involves an inspection

No

An agent may believe your home could sell for $900,000, while the lender's valuation could be lower. If you're calculating how much you can borrow or how much equity you can access, the lender's valuation is the number that matters for that loan application.

What does a property valuer look at?

The valuer looks at the property and available market evidence to determine its value.

Depending on the valuation method, this can include:

  • location
  • land size
  • property type
  • size and layout
  • condition
  • renovations and improvements
  • parking
  • views and other relevant features
  • recent comparable sales

The amount of information available will depend on the type of valuation. A full valuation gives the valuer much more information about the property than an AVM or desktop assessment because they can physically inspect it.

How can you prepare for a property valuation?

You don't need to try to make your home look like a display property. The more useful approach is to make sure the valuer has access to relevant information.

Keep details of renovations and improvements

If you've renovated the kitchen, added a bathroom, built an extension or made other significant improvements, have details available. These improvements may be particularly relevant if the valuation method involves a physical inspection.

Make sure the property can be inspected

If your lender arranges a full or kerbside valuation, make sure the valuer can access the property at the scheduled time.

Don't assume presentation determines the value

A tidy home can make an inspection easier, but a valuer isn't simply judging how attractive your home looks. The valuation is based on the property's characteristics and relevant market evidence.

How much does a property valuation cost?

There isn't one standard cost for a property valuation but you can expect to pay between $200 to $500. The exact cost can depend on the type of valuation, the property, its location and the lender's arrangements.

In some cases, the lender may cover the valuation as part of the application. In others, the cost may be passed on to the borrower. If you're refinancing, check whether a valuation fee forms part of the lender's upfront costs before you apply.

How long does a property valuation take?

The time required depends on the type of valuation and the lender's process.

An AVM can be generated quickly because it doesn't require a person to inspect the property. A desktop valuation can also be completed without arranging an inspection.

A kerbside or full valuation takes longer because a valuer needs to attend the property.

If you're refinancing, allow enough time for the valuation to be completed before assuming your application will proceed.

Check your home loan before you borrow against equity

Using your home equity can give you extra money for a renovation, debt consolidation, an investment or another major expense. But before you take on more debt, check whether your existing home loan is still working hard for you.

A small step, like checking your rate and loan features, could help you save money every day — without borrowing a cent more.

Connect your home loan to Bheja for a Health Check. See where your loan stands today and keep it monitored, so you can spot opportunities to save in the loan you already have.

Written by

Vidhu

Vidhu Bajaj

Finance Editor

Vidhu is the Finance Editor at Bheja.ai. For more than nine years, she has been demystifying personal finance, covering everything from home loans and credit cards to insurance and investing for leading Australian comparison websites, including RateCity, Canstar, Finty, Credit Card Compare and HashChing.
Before focusing on consumer finance, Vidhu studied law, earning a Bachelor of Laws with a focus on human rights. She then spent more than four years in asset finance at Clifford Chance, working across the firm's India, London and Hong Kong offices on transactions ranging from aviation finance to vessel finance.
When she's not making finance simple for Aussies, you'll find her reading about spirituality, technology and investing, spending time in the garden, or hanging out with her pets.

Reviewed by

Pravin

Pravin Mahajan

Founder @ Bheja.ai | Mortgage Broker | Ex-CTO RateCity & CIMET

Pravin Mahajan is the Founder of Bheja.ai and an accredited Mortgage Broker (Credit Rep. 570637). Based in Sydney, he sits at the unique intersection of financial regulation and enterprise technology.

With over 30 years of experience, Pravin has architected the consumer platforms that millions of Australians rely on for daily financial and purchasing decisions. His career is defined by building high-scale systems that simplify complex choices:

  • RateCity (Acquired by Canstar): As Chief Product & Technology Officer, Pravin led the tech transformation that culminated in the company's acquisition. He orchestrated "Australia’s First Home Loan Sale," a digital initiative that reached over 12 million people.
  • CIMET: As CPTO, he built enterprise-grade infrastructure for energy and broadband comparison, scaling operations to support major B2B partners.
  • Salmat (Lasoo): He architected digital catalogue systems used by 5.7 million monthly users, digitising the retail experience for brands like Target and Myer.
  • Woolworths: Designed the real-time, secure "Pay at Pump" transaction infrastructure deployed Australia-wide.

Today, at Bheja.ai, Pravin combines this deep technical background with his Certificate IV in Finance and Mortgage Broking to build AI agents that don't just compare loans, but help Australians actively secure their financial future.